Privacy Policy

This Privacy Policy explains how OVO Tech ("OVO," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit our website, contact us, or use our software development and consulting services.

We serve both business (B2B) and consumer (B2C) clients. Depending on how you interact with us, we may act as a data controller for account and marketing information, or as a data processor when building products that handle your end users' data on your behalf.

We collect information in the following ways:

• Information you provide: name, email address, phone number, company name, job title, project details, and any messages you send through contact forms, email, or messaging apps.
• Business relationship data: contracts, invoices, statements of work, support tickets, and communication records related to our services.
• Automatically collected data: IP address, browser type, device information, pages visited, referring URLs, and cookies or similar technologies when you use our website.
• Client product data: when we develop software for you, we may access data you provide for development, testing, staging, or support — governed by our contract with you, not this general policy.

We use personal information to:

• Respond to inquiries, provide quotes, and deliver our services.
• Manage client accounts, billing, and project communications.
• Improve our website, services, and internal operations.
• Send service-related updates and, where permitted, marketing communications.
• Comply with legal obligations and protect our rights, clients, and users.
• Develop and operate software products on behalf of clients, as directed by the applicable agreement.

We do not sell your personal information. We may share information with trusted service providers who assist with hosting, analytics, payment processing, email delivery, and professional services — under contracts that require appropriate safeguards.

We may disclose information when required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset sale with appropriate notice where required.

For client projects, data handling is primarily governed by the project agreement and any data processing addendum we execute with you.

We retain personal information only as long as needed for the purposes described in this policy, to meet legal requirements, or to resolve disputes.

We implement reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain uses.

You may opt out of marketing emails by using the unsubscribe link or contacting us directly. You can manage cookies through your browser settings.

If we process personal data on behalf of a client product, please contact that client first; we will assist them as required by our agreement.

We operate from Kuwait and may use service providers in other countries. Where required, we apply appropriate safeguards for cross-border data transfers.

Our services are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of our website or services after changes take effect constitutes acceptance of the revised policy.